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Frequently Asked Questions

The turnaround time for your order depends on the size and quantity of the boxes you are ordering. Typically, it takes 2-3 weeks for us to customize and produce your order. Once your order is ready, we will ship it out and provide you with a tracking number. We also offer rush service if you need your order in a shorter timeframe. Please contact us directly for more information on rush orders.

Yes, we do accept artwork with a dieline that you can provide. In fact, having a dieline can make the process of creating custom boxes much easier and more accurate. Please make sure the dieline is correctly sized and the artwork is in vector format (.pdf, .ai, .eps), so that we can ensure the highest quality print. Please also include a print-ready CMYK file when submitting your artwork. If you need any assistance creating a dieline, our design team would be happy to help.

We offer a variety of materials with custom thicknesses depending on the specific needs of each customer. The thickness of the board material we use for your order will depend on factors such as the size and weight of the product being packaged, the level of protection required, and any other specific requirements you may have.

Yes, we use recycled board material in our products whenever possible. We understand the importance of sustainability and eco-friendliness, and we make sure that our products are made from recycled materials that meet industry standards. Our recycled board material is of high quality and provides the same level of durability and protection as non-recycled materials.

Absolutely! We have the capability to produce any small or large quantities of boxes to meet your exact needs. Whether you need just 1 or 20,000 units, we can provide a custom solution that meets your budget.

Yes, you can select your size, material, and quantity on our free 3D design tool to instantly view a quote for your project. As you upload artwork, add text, or color the background in each panel of the 3D model, you'll see your Unit Price update in real-time.?

Yes, we offer a digital proof for all custom box orders before they go into production. This allows you to review the design and ensure that it meets your requirements and specifications. Once you approve the proof, we will begin production of your custom order.

Our shipping boxes are made with high-quality corrugated cardboard material that provides excellent strength and durability. We use both single and double-walled construction for strong containers. These provide maximum protection for your products, ensuring that they arrive at their destination safely.

We offer various shipping methods to deliver your products, including standard ground shipping, expedited shipping, and overnight shipping. The specific shipping method used will depend on your location and the nature of your order. We will work with you to determine the best shipping plan to meet your needs and budget.